एसएम मटका

एसएम मटका App support

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+91 3357059769

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Most Asked Questions In The एसएम मटका:

Q1: How to log in after installing the एसएम मटका?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To troubleshoot the issue, first, check your internet connection for a strong signal. If you still don't receive the OTP, you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details through email to the customer support for assistance with transferring your account. This will help complete the account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device. After uninstalling, download the latest version of the app to ensure it's up to date. Once updated, you should be able to log in and start playing without any problems.

Most Asked Questions Related To Withdraw In The एसएम मटका:

Q1: What is the minimum withdrawal amount in the एसएम मटका?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are non-withdrawable. You can only withdraw the money earned from gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, setting up UPI, and linking your bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn by you. This means the bonus itself is non-withdrawable, but game winnings are withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is failing. If it's failing, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't, you can contact their care centre for assistance.

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